Welcome to Dream Home Art. These Terms and Conditions govern your use of our website housedecorworld.com and your purchase of our Australian-inspired home furnishings. By accessing our website and making a purchase, you agree to be bound by these terms.
1. Website Usage and Account Registration
Our website is designed for customers seeking quality home decor items to create their dream living spaces. You may browse our collections without registration, but to make purchases, you’ll need to provide accurate personal information.
User Responsibilities:
- Provide accurate and complete information during registration and checkout
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Ensure you are of legal age to form binding contracts in your jurisdiction
2. Products and Services Description
Dream Home Art specializes in Australian-inspired home furnishings including:
- Bed & Bath Collections: Bed linens, sheets, blankets, bath mats, towels, and bathroom accessories
- Home Decor: Artificial plants, candles & fragrance, clocks, coasters, and decorative accessories
- Apparel & Aprons: Selected clothing items and functional home wear
Product Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. Product images are for illustrative purposes and may vary slightly from actual items.
3. Ordering and Payment Terms
Order Process:
- Orders are processed within 1-2 business days after payment confirmation
- You will receive order confirmation via email
- We reserve the right to refuse or cancel any order for any reason
Accepted Payment Methods:
- Visa
- MasterCard
- JCB
- PayPal
Pricing and Taxes:
- All prices are in the currency displayed on the website
- Prices are subject to change without notice
- Customers are responsible for any customs duties, taxes, or import fees in their country
4. Shipping and Delivery
Shipping Methods:
- Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after dispatch
- Free Shipping: Available for orders $50+ via EMS – 15-25 business days after dispatch
Shipping Limitations:
- We ship worldwide except some Asian countries and remote areas
- Delivery times may vary based on location and customs processing
- Risk of loss passes to you upon delivery to the carrier
5. Returns and Exchanges
Return Policy:
- Return Window: 15 days from receipt of order
- Condition: Items must be unused, in original packaging, and in resalable condition
- Return Shipping: Customers are responsible for return shipping costs
Non-Returnable Items:
- Candles & Fragrance products (hygiene reasons)
- Personalized or custom-made items
- Used, assembled, or damaged items
- Products without original packaging or tags
Refund Process:
- Refunds processed within 5-7 business days after return approval
- Original shipping fees are non-refundable
- Refunds issued to original payment method
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of Dream Home Art and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
Dream Home Art shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the products in question.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in our Privacy Policy.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Australia. Any disputes shall be resolved through good faith negotiations, and if necessary, through the appropriate courts in New South Wales, Australia.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: [email protected]
📍 Address: 48 Albacore Crescent, WILLOW VALE, AU 2575
⏰ Response Time: We typically respond within 24 hours during business days
